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How to contact Oh Canvas?

Modified on May 14, 2026 at 1:48 AM
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Contact Oh Canvas Store Support
https://contact.ohcanvas.com

How to contact Oh Canvas?

Modified on Thu, 14 May, 2026 at 1:48 AM

We are always here to help! Whether you have a quick question or need assistance resolving a specific issue with your order, there are two main ways to get the support you need:

1. Visit our Help Center (Fastest Option)

For the quickest answers, we highly recommend visiting our Help Center page first. You can easily resolve many common questions on your own without waiting for a reply!

By browsing our Help Center articles, you will find step-by-step guides on:

  • How to place, modify, or cancel an order.

  • How to track and locate your package.

  • Detailed product information and care guides.

  • Online payment and checkout troubleshooting.

2. Submit a Contact Form (Direct Support)

If you have a more complex issue, our dedicated support team is ready to assist you. Please fill out our Contact Form, and we will respond to your inquiry within 48 business hours.

You can select from the following categories to help us route your request to the right team:

Order & Tracking Issues: Select this if you need to modify/cancel an order, update your shipping address, report an item that arrived damaged or not as described, or if you need help with a stalled or missing package.

  • Website Problems: Select this if you are having trouble customizing an item, applying a discount code, or encountering any site bugs.

  • DMCA / Copyright Report: Select this if you need to submit a formal copyright infringement notice.

  • Wholesale Program: Select this to learn more about our attractive promotions and connect with our wholesale team.

📌 Quick Links

  • Find your package: Need to check your tracking status instantly? Click Here

Leave a review: We love hearing your feedback! You can leave a review Here, or simply return to your product’s page and click the “Write a review” button in the bottom right corner.

🏢 Our Offices & Contact Information

  • Headquarters Address: 5904 Warner Ave #100, Huntington Beach, CA 92649, United States.

  • Branch Office 1: Ohkmedia Limited, Unit 1411, 14/FLOOR, COSCO Tower, 183 Queen’s Road Central, Sheung Wan, 999077, Hong Kong.

  • Phone: (341) 217-9997

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