We sincerely apologize for the mix-up! If you received the wrong item or someone else’s order, Oh Canvas will fix the issue immediately at no extra cost to you. You do not need to return the incorrect item.
How to get your correct order
Please Contact Us right away and provide the following information so we can resolve this ASAP:
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Your Order ID
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Photos of the incorrect item you received
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A photo of the original shipping label on the outside of the package
What happens next?
Once our Customer Support team verifies the mistake with the photos provided, we will immediately send your correct order to production for a free replacement.